Yes. If you share your VIN and vehicle details with our team when you order (or by message after ordering), we’ll confirm the exact OEM specification before dispatch. That activates our 100% Fitment Guarantee. Messaage us on WhatsApp

Yes. If you share your VIN and vehicle details with our team when you order (or by message after ordering), we’ll confirm the exact OEM specification before dispatch. That activates our 100% Fitment Guarantee.

New OEM racks are brand-new original units. OE Refurbished racks are original units rebuilt to OEM standards, fully tested, and warranted—often the best value where available.

We primarily sell EPS racks. Some hydraulic or electro-hydraulic units may be available for select models—send us messagge on whatsapp with your make/model UK car reg or VIN/Cassis >> WhatsApp .

Often yes. Many EPS systems require coding/basic settings and steering angle calibration. We provide full installation and coding support to your chosen professional installer.

We don’t perform on-vehicle installation. We recommend professional installation and provide comprehensive technical and coding support to your installer.

Yes. Alignment is mandatory after any steering rack replacement and is required for warranty coverage.

Common signs include: heavy or inconsistent steering, play/knock, pull or drift, EPS warning lights, grinding/whining, or intermittent power assist.

No. A failing rack can lead to reduced or sudden loss of steering assist. We recommend diagnosis and replacement before further driving.

Pricing varies by brand/model and specification (New OEM vs OE Refurb). Share your VIN and we’ll confirm availability and an exact price. Message us on WhatsApp with the make and model, UK registration or VIN/Chassis number, and we will get back to you as soon as possible with the available options and prices.

The full rack assembly as specified - ready for installation. Tie-rod ends are not always included—check each product page or ask our team >> WhatsApp

Many vehicles benefit from new tie-rod ends/boots and, where specified by the manufacturer, new one-time-use subframe bolts. Your installer will advise.

Yes, for UK Mainland. You can inspect on delivery and pay the courier when satisfied. For other regions, contact us for options.

Yes. We pack professionally and ship tracked and insured worldwide. Local duties/taxes may apply.

Typical dispatch is 1–2 working days for in-stock items. We’ll confirm lead times for special orders.

All racks are tested to OEM standards and supplied with warranty. New racks are covered by standard 12 months warranty. Refurbished racks are supplied with 3 months warranty. Coverage requires professional installation, correct coding (for EPS), correct fluids (where applicable), and a post-install alignment. Check the Warranty guidelines.

Yes—see our Returns policy for eligibility and steps. Units must be returned complete and in the condition outlined in our terms.

We operate an Old Part Exchange on select units. Value depends on model, completeness and condition—ask our team with your VIN and photos.

Yes. Our technicians provide step-by-step coding and calibration guidance and typical basic settings notes for supported platforms.

Look for steering play, pull, uneven assist, fluid loss, abnormal noises, EPS warnings, or “sawing”/notchy feel. You can WhatsApp us your UK reg. or Vin/Chassis + fault code, and we will try to help diagnose the problem. We strongly advise seeking professional mechanic advice on any issue related to the steering system.

If the rack has excessive play, persistent leaks, damaged joint covers, bent housing, or repeated EPS faults not resolved by calibration, replacement is due.

An EPS rack uses an electric motor and control unit (no hydraulic pump) to deliver variable assist and integration with stability systems. Some vehicles still use hydraulic or electro-hydraulic systems—VIN confirms exactly what you have.

Yes. Whine/grind/knock can indicate bearing wear, gear wear, fluid aeration (hydraulic), or EPS motor/gearbox issues. Diagnose early to protect tyres and suspension.

Many racks can be professionally rebuilt to OEM spec. We’ll advise based on your unit’s condition (photos/fault codes help) and timeline.

Consider safety, downtime, budget and vehicle value. New OEM = maximum longevity. OE Refurb = strong value with warranty. Repair = cost-effective if the core is serviceable.

Typically yes—at minimum basic settings/steering angle calibration. Some cars require online coding or parameterization; our techs will guide you.

Most vehicles require 2–5 hours plus alignment; EPS coding/calibration can add time. Check our partner network.

RHD/LHD must match your vehicle’s steering position (UK is typically RHD). Fitment, geometry and electronics differ—VIN check removes the guesswork.

Always use OEM-specified fluid. Using the wrong fluid can cause seal damage and void warranty.

A. Often yes—depending on motor/ECU/sensor condition and mechanical wear. We’ll advise from your VIN and fault codes.

Yes—garages and installers can apply via the B2B Partner Program for trade discounts, priority support and lead allocations.

We confirm fitment (Uk reg or VIN/chassis), delivery location, dispatch within 1–2 working days, and the courier collects payment after you’ve inspected the goods.