Q: What does Power Steering Rack Direct Ltd do?

A: Power Steering Rack Direct Ltd is a trusted online retailer specialising in providing new and used electric power steering racks that are professionally checked and in excellent working order. We offer a wide range of electric power steering racks for various makes and models of vehicles.

​

Q: Are your power steering racks new or used?

A: We offer both new and used power steering racks. Our used power steering racks are professionally checked and in excellent working order, ensuring their reliability and performance.

 

Q: What brands do you carry?

A: We carry power steering racks from trusted brands known for their quality and durability.

Our inventory includes genuine electric power steering racks from all major manufacturers.

​

Q: How do I find my vehicle's power steering rack?my vehicle's power steering rack

A: Our website features a user-friendly search function that allows you to filter our products by make, model, and other specifications to help you find the right power steering rack for your vehicle. You can also contact our customer service team for assistance in identifying the correct power steering rack for your specific needs.

​

Q: Do you offer any warranty on your products?

A: Yes, we offer warranty coverage on our products, subject to the terms and conditions outlined in our warranty policy. Please refer to our warranty policy for detailed information on the warranty coverage for our power steering racks.

​

Q: What is your return policy?

A: We have a flexible return policy in place. If you are unsatisfied with your purchase, please refer to our return policy for instructions on initiating a return and receiving a refund or exchange.

 

Q: Do you provide installation instructions or support?

A: As an online retailer, we do not provide direct installation services. However, our website offers general installation guidelines, and our customer service team is available to provide technical support and guidance if you encounter any issues during the installation process.

​

Q: What payment methods do you accept?

A: We accept various payment methods, including major credit cards, debit cards, and PayPal. You can choose the payment method that is most convenient for you during the checkout process on our website.

​

Q: Do you ship internationally?

A: Yes, we do offer international shipping. We strive to provide transparent pricing and shipping information to ensure a smooth and informed shopping experience for our valued customers. The delivery cost for international orders is calculated and detailed with each power steering rack in the item description on our website. Please refer to the individual product listings for your location's most accurate and up-to-date shipping rates.

 

Q: How can I contact your customer service team?

A: Contact our customer service team through our website's contact page. Our team can assist you with inquiries or concerns during standard office hours.

​

Q: Can I track my order after it has been shipped?

A: Once your order has been shipped, we will email you a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its expected arrival time.

 

Q: What should I do if I receive a damaged or defective power steering rack?

A: We take pride in the quality of our products and pack them carefully for shipping. However, if you receive a power steering rack that is damaged or defective, please get in touch with our customer service team immediately. We will work with you to resolve the issue and provide a replacement or refund.

 

Q: Can I cancel or modify my order after it has been placed?

A: We strive to process and ship orders as quickly as possible. If you wish to cancel or modify your order, please get in touch with our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be cancelled or modified.

 

Q: Do you provide technical support or assistance with installation?

A: While we do not provide direct installation services, our customer service team can provide technical support and guidance if you encounter any issues during installation. Please get in touch with us if you need assistance installing your power steering rack. We will do our best to help you.

 

Q: Are your power steering racks compatible with right-hand drive (RHD) or left-hand drive (LHD) vehicles?

A: We offer power steering racks for both RHD and LHD vehicles.

 

Q: Do you offer wholesale or bulk pricing for businesses or commercial customers?

A: We offer wholesale or bulk pricing for businesses or commercial customers. Please get in touch with our customer service team for more information on our wholesale pricing options and requirements.

​

Thank you for choosing Power Steering Rack Direct Ltd for your power steering rack needs! We hope this FAQ section has answered some of your questions. If you need further information or assistance, please do not hesitate to contact our customer service team.